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Errors

Errors return a non-200 status and an errors array. data is omitted.

{
  "errors": [
    { "code": -5003, "description": "items is required and must not be empty" },
    { "code": -5009, "description": "interval is required" }
  ]
}
  • Reported together: validation problems are reported together, except that the range and fill_gaps checks only run once interval is valid. Fixing an interval error can reveal a new error.

  • Timeouts: a query that runs too long can instead end with a 504 from the load balancer, with no errors body. Narrow the request if that happens.

Error codes

Code
HTTP
Meaning

-2

400

Access token is malformed

-3

401

Access token missing, expired, or not accepted

-5000

400

Body could not be read. Send JSON with Content-Type: application/json; an empty or form-encoded body is read as an empty request and gets the "required" errors instead.

-5001

400

measurements is empty or has a duplicate

-5002

400

Unknown measurement

-5003

400

items is empty

-5004

400

Item or excluded item has an unrecognized prefix

-5005

400

Item or excluded item contains a disallowed character

-5006

400

start is missing or not a valid time

-5007

400

stop is missing or not a valid time

-5008

400

start is not before stop

-5009

400

interval is missing, unknown, or not supported by a requested measurement (one error per measurement)

-5010

400

timezone is not a valid IANA time zone

-5011

400

More than 500 items or exclude_items

-5012

400

Time range too long for the interval or measurement, or reaches past event history. See Query Limits.

-5013

400

fill_gaps used with interval: "1m"

-5014

400

More than 50 fields

-5015

400

fill_gaps used with an event measurement

-5016

400

Result too large (over 1,000,000 rows for one measurement in one storage tier). Narrow the range or items, or use a coarser interval.

-5100

401

Token data missing

-5101

401

Token data invalid

-5102

400

The access token carries no usable client ID

-5200

429

Rate limit exceeded. Retry after the Retry-After header.

-5300

500

The query failed. Retry once; if it keeps failing, check that your item prefixes match the measurement's level.

-5500

503

Reporting is temporarily unavailable

-5501

503

Data for a requested measurement is temporarily unavailable

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